An Umrah package from Kenya is now booked through Nusuk, the official Umrah platform that operates under the supervision of Saudi Arabia’s Ministry of Hajj and Umrah. This guide explains the package types, which visa you need, the new one-year Umrah visa, the Nusuk permit you must book before you enter the Haram, and how to avoid unlicensed sellers. Every rule below comes from the Ministry’s Nusuk platform or official Ministry announcements published by the Saudi Press Agency.
Can pilgrims from Kenya book Umrah through the official platform?
Yes. Kenya is one of the countries of residence listed on Nusuk Umrah, so pilgrims living in Kenya can search and book packages from the Ministry’s approved service providers. Registering on the platform is the first step, after which the available packages for your country are shown to you.
The platform explains that after registration, your details are verified and packages are made available based on the Ministry’s regulations for your country. What you see can therefore change during the season, which is why it helps to register early.
What is Nusuk, and why does it matter for Umrah?
Nusuk Umrah is the Ministry of Hajj and Umrah’s official platform for pilgrims from abroad, covering everything from visa issuance to package booking. It matters because the Ministry states that all service providers on Nusuk Umrah are officially licensed and approved by the Ministry.
In simple terms, if a package is on Nusuk, the company behind it has been approved by the Saudi government. You can check the list of approved companies yourself on the official Nusuk service providers page.
What does an Umrah package from Kenya include?
A comprehensive Nusuk package includes visa issuance, flights, accommodation in Makkah and Madinah, meals, intercity transport and guidance. Nusuk also offers packages without a visa for people who already hold one, and custom packages you design yourself.
| Package type | What it includes | Best for |
|---|---|---|
| Comprehensive (visa included) | Visa, flights, hotels in Makkah and Madinah, meals, transport, guidance, Rawdah booking | Most pilgrims travelling from Kenya |
| Package without visa | Hotels, transport, meals and Rawdah booking, but no visa | People who already hold a valid Saudi visa of any type |
| Custom or special package | You choose the cities, number of nights and services, with an optional visa | Families and groups with specific plans |
Package details are taken from the Nusuk Umrah package listings. Always read the inclusions of the exact package you pick, because providers set their own details within these categories.
Which visa do I need for Umrah?
Most pilgrims from Kenya get their visa as part of a comprehensive Nusuk package. You can also perform Umrah on other Saudi visas, because the Ministry confirmed that holders of all types of visas may perform Umrah while in the Kingdom.
According to the Ministry’s announcement, this includes personal and family visit visas, electronic tourist visas, transit visas and work visas. Whichever visa you use, you still need a Nusuk permit for the Umrah itself, as explained below.
What is the new one-year multiple-entry Umrah visa?
In July 2026 the Ministry launched a multiple-entry Umrah visa valid for 365 days from the date of issuance, with a total stay of up to 90 days across all visits. It suits people who want to perform Umrah more than once in a year, for example in Ramadan and again later.
The Ministry set these conditions for the multiple-entry visa:
- Each visit needs a service package bought from an approved provider on Nusuk, and the package cannot be longer than the days you have left on the visa.
- You must issue an Umrah permit in the Nusuk app before you arrive.
- The visa switches off each time you leave and switches back on when you meet the requirements for your next visit.
- It is not activated during the Hajj season, from 1 Dhu al-Qi’dah to 13 Dhu al-Hijjah.
Do I need an Umrah permit as well as a visa?
Yes. The visa lets you enter Saudi Arabia, but you also need an Umrah permit from the Nusuk app, and the Ministry states that entry is contingent on issuing an Umrah permit via the Nusuk application prior to arrival for multiple-entry visa holders.
The Ministry describes Nusuk as the place where pilgrims obtain Umrah permits electronically and choose timings flexibly. Book your permit time as soon as your travel dates are fixed, and keep a screenshot on your phone in case the network is slow near the Haram.
How long is my Umrah visa valid?
It depends on the type of visa, so follow the exact dates printed on the visa you receive. For the new multiple-entry visa, the Ministry has confirmed 365 days of validity with a cumulative stay of up to 90 days.
For single-entry Umrah visas, the entry window has been changed by the Ministry more than once in recent seasons, and published figures do not all agree. Rather than rely on an old rule, apply close to your travel date, check the “enter before” date on your visa as soon as it is issued, and book your flight inside that window. If you book through Sky Bridge, we check these dates for you before we issue your ticket.
How much does an Umrah package from Kenya cost?
The price depends on the package, the hotels and the season, and Nusuk shows every package priced per person with VAT so you can compare options openly. Packages closer to the Haram and trips during Ramadan usually cost more than off-peak trips.
At Sky Bridge, the price of your Umrah package depends on when you travel and how close your hotel is to the Haram. Travel dates in busy seasons, such as Ramadan, and hotels nearest the Haram cost more, while off-peak dates and hotels a little further away cost less. For the latest prices, message us on WhatsApp, call +254 720 830 177, follow our social media pages for package updates, send us an inbox message, or visit our office at Al Mukkaram Shopping, Floor 5 Room 7, Eastleigh.
When should I book Umrah from Kenya?
Book as early as your dates allow, and plan around the Hajj season, when the multiple-entry Umrah visa is not active between 1 Dhu al-Qi’dah and 13 Dhu al-Hijjah. Ramadan is the busiest period for Umrah, so we advise families to reserve their package several weeks before the month begins.
Registering on Nusuk early also gives time for the platform to verify your details and show you the packages available for Kenya.
How do I avoid Umrah scams?
Only book packages that appear on Nusuk or through a company listed on the official Nusuk service providers page. Nusuk itself reminds visitors that all official Saudi website links end with .sa, so treat any “official Umrah visa” website with a different ending as a warning sign.
Before you pay anyone, ask which Nusuk package you are being booked on and check that it matches what you see on the platform. A real booking will show on Nusuk under your own account.
What health preparations should I make?
Check the latest health requirements before you travel, because they are set by the Saudi health authorities and can change between seasons. Nusuk links pilgrims to the Saudi Public Health Authority’s official health guidance from its guidelines page.
Speak to your doctor in Nairobi about any vaccinations or medicines you need well before your flight, and carry prescriptions for any medicine you take with you.
Where can I get official help with Nusuk?
Nusuk Umrah offers live chat, email support and a call centre on +966 9200 31201. You can also raise a support ticket for packages, flights or technical problems from the same page.
How can Sky Bridge help with my Umrah from Kenya?
Our team in Eastleigh, Nairobi helps you choose a package, handle the visa and Nusuk registration, book your flights from JKIA, and understand each step before you travel. We also arrange airport transfers in Nairobi for your departure and return.
Ask about Umrah on WhatsApp, call +254 720 830 177, or visit us at Al Mukkaram Shopping, Floor 5 Room 7, Eastleigh. You can also read about our Hajj and Umrah service and travel to Saudi Arabia.
About this guide: Last checked against official Saudi sources on 23 September 2026. Written by the Sky Bridge Travel Agency team in Eastleigh, Nairobi. Rules and package details are taken from Nusuk Umrah, the official platform of the Ministry of Hajj and Umrah, and from Ministry announcements published by the Saudi Press Agency. Umrah rules can change between seasons, so always confirm on Nusuk before you travel.